Privacy Policy
Last updated: August 2024
1. Introduction
RiskWise Training ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform and services.
2. Information We Collect
2.1 Information You Provide
- Account registration details (name, email, password)
- Profile information (professional background, experience level)
- Course enrollment and progress data
- Payment and billing information
- Communication preferences
- Support inquiries and correspondence
- User-generated content in discussion forums
- Survey responses and feedback
2.2 Automatically Collected Information
- Device and browser information
- IP address and location data
- Usage patterns and preferences
- Learning progress and assessment results
- Platform interaction metrics
- Technical logs and analytics
3. How We Use Your Information
We use collected information for the following purposes:
- Delivering and improving our educational services
- Personalizing learning experiences and content recommendations
- Processing payments and maintaining financial records
- Sending important service updates and notifications
- Analyzing platform usage and optimizing performance
- Preventing fraud and ensuring platform security
- Complying with legal obligations and regulations
- Supporting customer service and technical assistance
- Facilitating community discussions and peer learning
4. Information Sharing and Disclosure
We may share your information with:
- Service providers and technology partners
- Payment processors and financial institutions
- Legal authorities when required by law
- Professional advisors and auditors
- Business partners for joint offerings
- Successor entities in case of corporate transaction
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication
- Secure data storage and transmission
- Employee training on data protection
- Incident response procedures
6. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Export your data in a portable format
- Object to certain data processing
- Withdraw consent for optional features
7. Contact Information
For privacy-related inquiries, please contact our Data Protection Officer:
Phone: +1 (866) 555-7890
Email: info@riskwise-training.com
Address: 350 Fifth Avenue, New York, NY 10118